FAQs
How long will it take to receive my order?
Orders typically ship within 1-2 business days of being placed. You can expect delivery within 4-7 business days. Shipping times may vary based on your location and any unforeseen circumstances.
How should I care for my new plants?
Each plant comes with care instructions specific to its needs. Generally, we recommend placing your plants in indirect sunlight, watering them as needed, and keeping them away from drafts or extreme temperatures.
What should I do if my plant arrives damaged?
If your plant arrives damaged, please contact us immediately with a photo of the plant and packaging. We will work with you to resolve the issue and ensure your satisfaction.
Are your plants grown organically?
We strive to source plants that are grown using sustainable and eco-friendly practices. While not all of our plants are certified organic, we prioritize quality and environmental responsibility in our selection process.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not satisfied with your order, please contact us within 14 days of receiving your shipment to initiate a return or exchange. Please note that certain items, such as live plants, may be subject to special return restrictions.
What forms of payment do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment methods.
How can I stay updated on new products and promotions?
Yes, we offer electronic gift cards that can be purchased and redeemed online. Gift cards are available in various denominations and make the perfect gift for any plant lover. They are delivered via email and can be used for any purchase on our website.